Tier 2 comes with more advanced cybersecurity and recovery/backup features. Everything that comes with Tier 1 comes with Tier 2 as well. In addition to the devices covered by Tier 1, backups of mobile devices are also supported (iOS and Android). On the cybersecurity side of things, you get more advanced features for URL filtering, management of Windows Defender/Microsoft Security Essentials, Remote Device wiping capability, and Continuous data protection. Backup configuration options are also expanded and are more advanced (ESXi configuration backups, NAS/Shares backup, and System-state backups). A big difference as well comes from the expanded support for backups, including Application aware disk backup, Active Directory objects granular restoration capabilities, Active directory domain controller backup/restoration capabilities, and more. The option to backup to the public cloud like AWS, Azure, and Google is available as well. This plan is best suited for any company that is getting started and has no security or has a decent number of assets that need to be protected better (25+).

Tier 3 comes with everything the other tiers offer but has a few more specific capabilities. For cybersecurity, you gain the capability of scanning backups for malware, whitelisting capabilities, and forensic capabilities for investigations. Microsoft Exchange/SQL clusters can be backed up as well with this plan. This plan is better suited for a more advanced/mature corporate environment